Because everything we sell is custom work, we are unable to accept returns. However, because we value the reputation we have earned, we will work closely with you to ensure your complete satisfaction. If for any reason you are unsatisfied with your purchase, please Contact Us with your order number and details about the product. We will respond quickly to discuss what we can do to ensure your complete satisfaction.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.